Return Policy

🔁 Return Policy – 100% Money-Back Guarantee

At AuraSkin, your satisfaction means everything to us. If you're not completely happy with your purchase, we offer a 100% money-back guarantee — no questions asked.

✅ Return Eligibility

Returns must be requested within 7 days of delivery.

Items must be unused, unopened, and in their original condition and packaging.

A valid order number or proof of purchase is required.

🚚 Free Returns

We provide free return shipping on all eligible returns.

Once we receive and inspect the returned item, a full refund will be issued to your original payment method within 5–10 business days.

🚫 Non-Returnable Items

Gift cards

Digital/downloadable products

Items marked “Final Sale”

📦 How to Start a Return

1. Email us at theauraskin.contact@gmail.com within 7 days of receiving your item.

2. Include your order number and a brief explanation for the return.

3. We'll respond within 24 hours with your free prepaid return label and further instructions.

 

⚠️ Additional Notes

Returns requested after 7 days from delivery may not be accepted.

Items that are used, damaged, or missing parts (not due to our error) may be denied a full refund.

If your item arrives damaged or defective, please contact us immediately with photos — we’ll send a replacement or issue a full refund at no extra cost.